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Putting Community First

"Putting people first” goes beyond our residents or our own team – it’s a commitment to prioritizing the communities we serve across New England and finding ways to support our local neighbors whenever possible. This commitment is why we decided to utilize our blog to highlight local businesses and organizations that truly embody our mission of “putting people first” and help them as they work to make a lasting, positive impact on our surrounding communities.

Up first in this recurring blog series, we’re sharing more about our partnership with Families in Transition, a local non-profit based out of New Hampshire that designs and delivers solutions to empower individuals and families in an effort to prevent and break the cycle of homelessness. Through local food pantries and services, comprehensive housing programs, emergency shelters, and various volunteer opportunities, Families in Transition works tirelessly to ensure that vulnerable members of our community have the support and assistance they need to achieve their goals and find a stable home.

Their core values of treating others with dignity, empowering people, and working together in collaboration speak directly to our own values at Heritage Properties, and this connection brought us to volunteer with the organization last month. Our team divided into two groups: one group volunteered at a local food pantry, while the other worked outdoors at a soon-to-be community garden. While at the food pantry in Manchester, NH, our team sorted produce and baked goods that will eventually be distributed to nearby shelter locations. Families in Transition offers assistance for those experiencing food insecurity – more than 300 households utilize their food pantry each month, and over 600 meals are served every day. Our second group headed to Hollows Garden to weed, rake, and tidy up around the exterior of the property. Hollows Garden is set to open soon as a fully functional community garden, with Families in Transition planning to eventually grow and produce their own food to feed those housed at their shelters.

How else does Families in Transition put people first? The organization’s numbers speak for themselves – in 2020 alone, Families in Transition:

  • Assisted 1,544 individuals in finding affordable housing & emergency shelters

  • Served 196,915 meals to program participants

  • Guided 456 individuals, 221 families, and 399 children through their housing programs (+ 221 families and 399 children under the age of 18)

  • Recorded 16,000 volunteer hours from 600+ community members

Thank you to Families in Transition for such a rewarding volunteer experience and for all that you do within our local communities! For more information on Families in Transition, or to find a volunteer opportunity near you, please visit


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